Unfortunately you cannot. All orders must be made through 'Fotini Karagianni' E-shop.

Send us your cancellation request to info@fotinikaragianni.com as soon as possible.

Hm! That probably means that our inventory wasn't accurately updated and the product you wished for is out of stock or you have failed to receive older orders and we had to cancel your new order. In that case, try to place a new order by using your Credit/Debit Card.

Very easily! Fill out the Return/Exchange Form which is in your package, pack properly and send your return to the address written on the Form along with the original receipt within 14 days. Please note that you are responsible for the return shipping charges.

If you are not fully satisfied with your new purchase, you have the right to return it for a Refund within 14 days of delivery date without giving any reason as long as it is not an item marked as 'Final Sale'. 'Final Sale' items are eligible for store credit only. Please note that original and return shipping costs are not refundable.

'Final Sale' items are usually items from previous collections which are on sale. A 'Final Sale' item cannot be returned for a Refund just for a Store Credit. As soon as we receive your return, we will issue and e-mail to you a Credit Coupon of equal value that expires 3 months later.

Yes, only If you wish for a different color/size. Please fill it on the Return/Exchange Form and send your package back to us within 14 days of delivery date including the original receipt. Once we've got your package we will send you for free the new item within 3 business days.

In case of a return for a refund, you have to cover the shipping cost. In case of an exchange, you are responsible for the return shipping charges but we will cover the shipping cost to send the new item back to you. Please note that original and return shipping costs are not refundable.

Sorry, but we are not able to offer an Exchange on returned items for international customers, only a Refund or Store Credit. Please note that you are responsible for return shipping charges. Original and return shipping costs are not refundable. That means, we will refund you for the returned item but not for the shipping costs.

Please send us an email to info@fotinikaragianni.com.

If you have bought a faulty item from a physical store, you should contact the store as soon as possible. Fotinikaragianni.com is not responsible for any products sold by our stockists or their return policy.

If you are a customer in Greece: Cash on Delivery-The payment is made on delivery. Debit/Credit Card If you are an international customer: Debit/Credit Card

On 'MY CART' page, enter the code exactly as it was given to you and hit Apply! If you have done this right, you'll see the promo value and the total of your order will change to reflect the code.

In case, your estimated delivery date has passed please contact us using one of the options below: This Contact Form info@fotinikaragianni.com Facebook or Instagram We don't have a call center but we if we think that talking to you is necessary we will give you a call.

We offer Free Shipping for: Orders above €100 in Greece. All international orders above €200. *Domestic orders equal or under €100 will be charged a flat rate of €3,5. *International orders under €200 will be charged a flat rate of €12.

In case you haven't find the answers you're looking for, you can contact us via: This Contact Form info@fotinikaragianni.com Facebook or Instagram We don't have a call center but we if we think that talking to you is necessary we will give you a call.

Unfortunately not yet! But you can always ask us for our list of stockists.